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Track Your Order

Fully Tracked · Door to Door

Track Your Order

Every parcel ships with a tracking number. Enter your order details below, or use the tracking link in your shipping confirmation email.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Our Carriers

Where to Track Your Parcel

DHL

The majority of EU orders ship with DHL. Track at dhl.com with the number from your shipping email.

Standard & Express

GLS

Common in Germany, Austria, Poland and the Benelux. Track at gls-group.eu — real-time delivery windows included.

Standard

DPD / UPS

DPD covers France and Southern Europe; UPS handles express upgrades. Track at dpd.com or ups.com.

Standard & Express
Tip: orders are processed within 1–2 business days. Your tracking number activates as soon as the carrier scans the parcel — if it shows “not found” right after shipping, give it a few hours and try again.

Tracking not working?

Message us on live chat or the contact form with your order number — we reply within 24 hours.

Contact Support
Need help? Chat with us